State Farm® Insurance Agent Scott Grates

"Thank you, Eric, for sharing your experience! I'm happy to hear that Libby and the team were able to assist you and keep you updated. It's wonderful to know you feel supported and valued by our office. If you ever need anything else, we're here to help!"

"Thank you, Megan! I'm happy to hear that Libby and Carol were kind and helpful during your experience!"

"Thank you, Andrew, for your loyalty over the past two decades! I'm happy to hear that Amy and Carol from our Ilion branch have made such a positive impact on your experience. Your recommendation means a lot to us. If you ever have any questions, feel free to reach out."

"Thank you, Mary! I'm glad you had a wonderful experience with our customer service. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"

"Thank you, Michele, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Nicole, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"

"Thank you, Xion, for sharing your experience! I'm happy to know that our team was able to assist you with the Drive Safe and Save app and make the process smooth for you. It's great to hear that you found the service friendly as well. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"

"Thank you, Justin, for sharing your experience! I'm glad to hear that Libby was able to assist you efficiently with your claim. It's wonderful to know that our team could turn a challenging situation into a smooth process for you. If you need anything else or have further questions, feel free to reach out. We're here to help!"

"Thank you, Rich, for your wonderful feedback! I'm glad to hear that you were satisfied with your experience, especially during such a challenging time. Libby and Carol are truly dedicated to providing exceptional service, and I'm grateful to have them on our team. If you ever need assistance in the future, please don't hesitate to reach out."

"Thank you, Robyn! I'm glad to hear that you found our staff outstanding. We strive to provide exceptional service, and your feedback means a lot to us."

"Thank you, Mary, for sharing your experience! I'm glad to know that Dana, Lawanda, Carol, and Libby were able to provide the professional and compassionate support you needed during such a challenging time. It's wonderful to hear that everything was handled smoothly and you were back on the road quickly. If you ever need further assistance or have any questions, please feel free to reach out."

"Thank you, Todd, for sharing your experience! I'm glad to know that Libby and Amy, along with the rest of the team in Ilion, made your insurance process seamless. It's wonderful to hear that Libby kept you updated. If you need any further assistance, feel free to reach out to our office anytime."

"Cliff, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Ilion."

"Thank you, Rasima, for sharing your experience! I'm happy to hear that Carol was able to assist you and provide the support you needed. We appreciate your patience as well. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"

"Thank you, Don, for your kind words and appreciation! I'm glad to hear that our team was able to support you throughout the entire process, from filing the initial claim to the follow-up after everything was completed. Your satisfaction is important to us, and we're here for any future needs or questions you may have. Take care!"

"I'm happy you found our service hassle-free and excellent! Your satisfaction is important to us, and we're here to help with any future needs or questions. Thank you for your feedback!"

"Thank you, Debra, for sharing your experience! I'm glad to hear that Libby and Carl were able to assist you promptly and make the process smooth. Your appreciation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."

"Thank you, Richard, for sharing your experience! I'm glad to hear that Carol was able to assist you effectively and provide the support you needed. We appreciate your kind words and are here for any further assistance you may require."

"Thank you so much, Birdy, for sharing your experience with us! I'm truly grateful for your kind words about Carol and her dedication to keeping you informed and easing the process with claims and the body shop. It's wonderful to know that our team's efforts have made a positive impact on your experience with us over the years. We're always here to help with any future needs or questions you might have."

"Thank you, George, for your wonderful feedback! We're happy you had a great experience with our service. If you need any assistance in the future, feel free to reach out."

"Amanda, thank you so much for your kind words! We're incredibly grateful for your feedback. Carol is indeed a valuable member of our team, and it's wonderful to know she provided you with such exceptional service. Her dedication and professionalism are truly commendable. We're happy to have been able to support you through the process. If you ever need further assistance, please don't hesitate to reach out. Thank you again for sharing your experience!"

"Becka, we are grateful for your positive rating. Our team values your confidence in us to handle your insurance policies."

"Larry, thank you so much for your kind words and appreciation! We're glad to know that our team has been helpful to you. Your satisfaction is very important to us, and we're here to assist with any of your insurance needs. - Scott Grates - State Farm Insurance Agent, Ilion, NY"

"Jimmy, thank you so much for your recommendation! I'm glad to hear that Carol was able to assist you effectively after your accident. We're grateful for your kind words and are always here to provide fast and great service whenever you need us. If you have any future questions or need further assistance, don't hesitate to reach out!"

"Audrey, thank you so much for your wonderful review! I'm really glad to hear that Carol was able to assist you through such a challenging situation with confidence and compassion. Our team is always here to support you, and it's great to know that Carol's efforts made a positive impact. If you ever need anything else, please don't hesitate to reach out. We're here for you!"

"Frank, thank you for your wonderful review! We're glad to know you found our team professional and knowledgeable. It's our priority to go the extra mile for our customers. If you ever need further assistance, don't hesitate to reach out."